Frequently asked questions
Click on the “Menu” on top of the page, and you will get a drop down of choices to view our subscription menu, non subscription meal menu and meals by diet type.
Our healthy meals last up to one week, with all of their nutrients intact. All you have to do is refrigerate and heat the meal before you enjoy it.
We deliver your meals by our own service in and around Chicago. Outside of Chicago, we use UPS for delivery.
Frozen gel packs are safely included with the meals, which are packed inside insulated boxes. This will keep your meals fresh, even during transit.
Depending upon your zone, Tuesday or Wednesday could be your delivery day. Unfortunately, you can’t change your delivery day. Your delivery day is also subject to change without notice based on routes for the week.
By Wednesday midnight at the latest. In case you fail to update your subscription order, you will receive the same meals as the week prior.
Enter the gift card code in the GIFT CARD section at checkout. Do not enter into it coupon code section.
We delivery meals to Illinois, Wisconsin, Missouri, Michigan, Indiana, Minnesota, Tennessee, Iowa and Ohio.
You should cancel your current subscription and select a new subscription package.
Enter your coupon code in the COUPON CODE section during checkout.
Yes we now categorize our meals by diet type and even have subscription meal packages based on diet types. We also list all nutritional info on each sleeve and online.
You can cancel your meals by logging into your account and selecting “pause order” or “cancel order”. You can skip them for as many weeks as you want, and then get back. There are NO cancellation fees.
Our subscription plans always offer free shipping. Free shipping for a la carte meals requires a $40 minimum purchase and you must enter “SHIPFREE” on the cart page or during checkout.